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Black and Gray By The Pound
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Shipping Policy

Orders may be shipped by USPS Priority Mail or UPS at the customer's option. reserves the right to ship via via Priority Mail with the USPS for military addresses (APO/FPO) or PO addresses without prior notice to you. USPS shipping and handling charges do not include insurance for damage or loss of the order. If you chose USPS shipping at check out and would like insurance, please contact us at to make arrangement to pay for the additional insurance. UPS orders automatically have insurance up to one hundred dollars for loss or damage to your order. If you would like insurance in excess of this amount, please contact us to make payment to do so. Claims of loss or damage in transit must be made with the delivering carrier, as title to the merchandise passes at the time it leaves our business.

Please allow a total of 7 to 10 business days to receive your order. Delivery times are not guaranteed and may be longer if you paid by PayPal e-check, paid by mail with a personal check, in case of back orders with our suppliers, large orders, special orders or other unexpected delays. Rush orders or overnight delivery can be accommodated, however a rush fee of $25 and additional shipping charges will accrue and must be paid before your order will ship. In some instances, depending on when the request is received and/or inventory levels, overnight delivery may not be available. Please contact us via email at if you desire overnight or expedited delivery.

Deliveries to U.S. addresses include delivery tracking information. Delivery confirmation numbers are not available for APO/FPO addresses and delivery times rely on the timeframe of the military mail delivery system. To track your packages, please visit or, as applicable, and enter your delivery tracking number. International orders are accepted; however, depending on the country the order is being shipped to, delivery tracking information may not be available. does not ship C.O.D. orders.

To submit payment other than with a credit card, electronic check or PayPal, please print your order form from the second page of the shopping cart after choosing your method of shipping and mail it with your payment to:, 580 13th Avenue, Salt Lake City, Utah 84103. Please be sure to include the appropriate shipping charges. If you have questions, please contact us via email at for assistance. If your payment is made by certified payment (cashier's check or money order), your order will ship upon receipt (subject to the exceptions disclosed above). If payment is made by personal check, your order will ship once the checked has cleared (typically 7 business days). Please do not send cash.

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color settings, etc. When possible, we recommend that samples be ordered first to ensure satisfaction with the color and texture of the product.
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